TRI Gemini replaced outdated systems with Masterplan and saw immediate gains in efficiency. Tasks that once took hours now take seconds, thanks to intuitive tools and strong support. Masterplan has become a key part of their productivity and growth.
Our journey with Masterplan began over a year ago and suffice it to say, the software has revolutionized our entire operation. Before Masterplan, we used a mishmash of systems, primarily Industrials. But the outdated version was on its last legs, forcing us to run it on a virtual machine. We needed a modern solution to meet our evolving needs, and we needed it fast. Initially, we worked with another vendor, but their ERP couldn’t handle our unique requirements. Tracking materials by cubic inch and working with smaller units caused rounding issues that brought our finances out of sync with our GL. Luckily, Masterplan came to our attention just as we discovered this flaw. Masterplan stood out with its intuitive interface and low learning curve, and it addressed our roadblocks, allowing us to track and use our smaller stock efficiently.
Though the onboarding had its difficulties, the transition was remarkably smooth. And when we encountered some reporting issues, the Masterplan team worked with us directly to resolve them, saving us valuable time. The platform has streamlined our operations, improving efficiency. Tasks that used to take hours now take seconds, which has been incredible for productivity. I’m grateful for the dedicated support from the Masterplan team. Their commitment to improv- ing the software and quickly addressing our pain points is commendable. Masterplan has been a game-changer for TRI Gemini, and I’m confident it can benefit other companies too.
